Renewal Process:


  • Cost calculation unit is subscription credit point
  • Credit point gives 1 month of subscription (point costs $10)
    • Example: one year renewal for 10 sites, requires 120 points (that costs $1200)
  • Client requests subscription credit, through one of two options:
    • Using auto-generated quotation (see Renewal Cart page)
    • Client can purchase subscription credit along with hardware purchase
  • BioBusiness records credit purchase invoice on Inspector website according purchase order
  • Credit is recorded along with invoice, and an activation code is sent to responsible person to activate/renew sites


Activation Code Example:

If a renewal process doesn’t consume whole credit points, remaining credit is preserved for further renewal, using the same activation code.


Don't share activation code, as it can be used in any country as long as credit is not completely consumed.



Site Life Cycle:


  1. Site is created on cloud.
  2. Site shall be activated within two weeks.
  3. If not activated, site expires, and waits for re-activation.
  4. For new/existing sites, when expiration date is soon, pre-configured users are auto-notified periodically by email.
  5. Also, a notification label appears in site-related pages (info, readings, trend, power quality).
  6. Once a site is expired, it's removed from dashboards, site lists (except My Sites), and site-related pages (except header of Current Readings page).
  7. Alarm monitoring is stopped for expired sites.
  8. Expired sites keep saving packets for one month.
  9. When deactivation date is soon, pre-configured users are auto-notified periodically by email.
  10. One month after expiration, site is deactivated, and system stops saving packets.

When a site is renewed before expiration date, renewal interval starts from expiration date.

When a site is re-activated after expiration, renewal interval starts from re-activation date.